Monday, October 31, 2016

Disrupt — Or Be Disrupted

by Jason Bangerter, founder of Rentler

startup meeting plan

Disruption is chaos. Disruption is terrifying. Disruption is disturbance.

Disruption is where I like to live.

Everyone wants to be a disruptor — but not everyone has the right timing or innovative ideas to be one. Luckily, I’ve been able to call myself an industry disruptor, three times in fact.

My happy place, work-wise, is living in a world where disruption is constant; where people and companies are continually and creatively redefining the marketplace to provide the best solutions to consumers. I’m one of those outside-the-box thinkers. I like thinking differently than others. I like finding an industry that is ready for disruption and then going in and looking at how things can and should be done differently. That’s how I was able to start three companies.

My current business adventure, Rentler, is in the property management industry, an industry that is totally ripe for disruption. There was a big need for change; for something that wasn’t just better, but different. Because industry disruption doesn’t necessarily mean offering a better solution or service—it means being different. Better can always be made better. But different, different is just different. It shows the true traits of successful entrepreneurs, like a high confidence level, no fear (in terms of taking risks), adaptability and determination. While it’s good to be better than your competitors, any hope for survival in a booming market means following the rules of disruption.

It’s what I did when I found Rentler. Several years ago I really got into flipping houses. But then the market changed and I couldn’t just pick up and sell. I had to rent my properties out. A situation that presented a whole new host of challenges. I needed a reliable property management product, but I couldn’t find anything. I knew I didn’t want to be a landlord—I’d tried that before and crashed and burned several thousands of dollars later.

So because of my experience, and knowing there were tons of others out there like me wanting to hold onto their properties to rent out, I created the digital solution I couldn’t find but was looking for. And so did some of my industry property management colleagues, AppFolio and Propertyware, but for large properties.

Because we all know today’s industry disruption is all about digital disruptors. Disruptive technologies, like virtual reality and the Internet of Things, have forced entrepreneurs and companies that want to survive and thrive to reinvent their business models and take advantage of emerging technologies to offer different and better services. And with my industry, specifically, we have to look at how to use technology to provide problem-solving solutions that put the power in both the hands of the renter and the landlord to ensure everyone is happy with their renting experience.

I’ve come from a world of listening and watching others and helping them grow their businesses. And I know you can Google how to be an industry disruptor and a page full of ideas and how-to articles will pop up, but from my personal experience I can tell you your best chance at being an industry disruptor is to have a deep understanding of your industry, look at a pain point you or your customers are facing and then use your unique strengths and think outside the box to create something that meets that need.

Knowledge is key with industry disruption. If you don’t keep with your industry and its changes, your customers and potential customers will move onto someone who is — or they’ll be the newest disruptor in your industry like I was in the property management space.

 

jason-bangerter

Jason Bangerter is an entrepreneur and founder of multiple companies including: Struck, an award-winning digital-forward creative agency, NUVI, a next-generation social media data visualization firm and Rentler, a powerful online property management tool.



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What Your Startup Needs For That Next Boost

Successful businesswoman

If you are just starting out in the world of business, you might be wondering how best to go about building your business. The truth is, businesses are a lot like individuals. There is no one way to run a business, and each needs to be taken on its own accords. If you are keen for your business to enjoy a boost as soon as possible, however, there are certain things you can do. In this article, we are going to look at some of the best ways to help your startup get that boost. These are all qualities which any business should aim to have. As long as you are working towards these, your business will be off to a good start.

Let’s take a look at what those essential ingredients are:

A Plan Of Action.

A business needs to have a good sense of where it is going, and when. No business can survive very long without there being a plan in place. If you are unsure as to what constitutes a good plan, it helps to know it is ultimately about detail. The more detailed your business plan is, the better an idea you will have about where it is heading. With that comes a greater ease to focus on what your business needs to be doing. When you are planning your business, try to take as much into consideration as possible. That way, you can be more sure of the business’ continued success far into the future.

A Strong Brand.

The way that your business interacts with the marketplace in important to consider if you want it to succeed. If you are looking for a particular boost any time soon, you need to pay particular attention. Your business’ brand image is the face that it presents to the public world. It is important that this is as clear and as strong as possible. Otherwise, it might be the case that your business does not represent itself properly in the marketplace. Having a strong brand in place ensures that it is better accepted by the wider world. If you are struggling to develop a strong brand image, try to think of it as a personality. How would you describe that personality to people? This should help you to better gain an understanding of your business’ branding. After that, it is just a matter of making sure that you stick to it as well as possible. Consistency is the key when you are building any brand.

The Right Tech Solutions.

It goes without saying that you need certain technologies in order for your business to thrive. However, knowing what technology to use can be one of the most difficult decisions you make. No matter what your business is actually engaged in, it is vital that you spend time finding the right tech. This makes a considerable difference to how the business operates on a day-to-day level. If you are unsure, it is probably best to get outside help from professional tech solutions teams. It is also true that what tech you need depends hugely on what area you are working within. For construction, for example, additive manufacturing works for architects might be essential. But no matter what industry you are in, it is vital that you find the best tech solutions you can. This ultimately amounts to finding the best tools available to help your people do their job. The advantage of this cannot be overstated.

People Who Care.

The people you hire are incredibly important to the overall success of the business. They are, in a way, your most valuable asset. If you want your business to enjoy a considerable boost, then it is essential to hire people you feel really care about the business. If you look for passion above all else, you will probably not be disappointed at the caliber of employees you end up with. You should prioritise this above all else if you want your employees to be the best they can be for your roles.

Strong Partnerships.

No business can function entirely successfully of its own accord. It is often tempting to try and make a business into a standalone venture, an island. However, it is impossible to last for long in this way. If you want your business to have a solid grounding, you need to think carefully about the partnerships you hold. Building strong partnerships is likely to make a considerable difference to how well the business functions from day one.



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Building A Website That Really Sells Your Business

web_development

All modern businesses need to focus at least in part on the website they have. Your business’ website says a lot about it as a whole. What’s more, it will be the first port of call for many people who are interested in your company. It is clear, then, that building a website which reflects well on your business is going to be hugely important. No matter what it is that you trade in, you need to ensure your website accurately depicts it. And you need a strong strategy for drawing in as many people as possible.

Let’s take a look at how to build a website which suits your business to the ground:

Design.

Most of all, the way that your website is received is based upon how it is designed. If your website is designed poorly, then it makes your business look cheap or untrustworthy. A professional looking site is going to be much more likely to do the job. If you are unsure about how to design your site as well as possible, you should consider getting some outside help. This is the kind of thing where getting the professionals to help you can really make a world of difference. No matter what design you go for, it needs to be as well executed as possible.

SEO.

Drawing people into your website is a hugely important part of the whole process. This much should be obvious enough. After all, if you are not really speaking to anyone, then it doesn’t matter what you are saying. It is important to have a clear strategy in place for keeping more people interested in your website. To that end, it might be a good idea to use seo services to help generate more traffic. Similarly, following the other advice in this article will also help with drawing in more interested people.

Brand Loyalty.

One of the major things to remember throughout this is to remain brand loyal. You want your website to sell your business, and you can only do that if you stay true to the brand. Bear in mind your style guidelines when you are communicating with the web developers. When a website doesn’t look right for the business it is for, it can lead to all sorts of problems of perception.

Engaging Content.

It is vital that you keep the website updated with fresh, exciting content. This is ultimately what keeps people coming back for more. It might be a good idea to have a blog section on your site for this reason. That way, you have a reason, and the means, to continually update your website. Every time you post an update, share it on social media. This is the quickest way to keep more people engaged in your content.

Marketing.

Finally, remember to see this whole thing as one big marketing opportunity. It doesn’t matter what your business is selling, but your website needs to sell your business. It can only do this by effectively following the goals and philosophy of the business.



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Look Out World: Your Business Choices And Globalization

globe

When you’re an up-and-coming business, one of the most important lessons people will keep trying to make you learn is keeping it simple. It’s a good lesson to learn, as well – you’re not going to be making billions overnight. Therefore you cannot afford to be everywhere at once, nor to hire people who can be. It helps to have a defined focus at the outset.

That said, you need to be moving fast. While keeping it simple helps with this, it is also important to know when you can expand. Business is a fast-moving world, innovations come about all the time. And the phrase “strike while the iron is hot” is fundamental in business. If you’re too cautious, your competitors will pick up opportunities you’ve left sitting. Bottom line? If you’ve got an idea, and you can bring it to fruition, don’t be reluctant to pull the trigger.

We’re operating in a world that is more interconnected than it has ever been. You can trade internationally with little more than a broadband connection and an idea. And although you need to keep it simple initially, spreading your reach is something you should do when you can.

Is Your Idea International?

We’ve all seen businesses with signs outside their premises. “[Name Here] International: London – Paris – Tokyo – New York – Singapore.”

Often, we wonder how true that sign is. The business doesn’t look that grand. Is it traded on the Nikkei? Maybe, maybe not. But it underlines the importance in some people’s ideas of a global reach. Going international doesn’t just help your brand worldwide. That cachet helps its local success too. But you have to make sure there is scope to expand worldwide. Is there a market for your product in the places you want to sell it?

Can You Get It Off The Ground Somewhere Else?

You can run a business that trades with the world without any premises at all, so you don’t need to buy real estate everywhere. However, some types of business require you to have a presence. Will Malaysian stores stock your product if they never meet you in person?

They might, but you’ll probably need a presence on the ground. Hiring someone abroad is worthwhile if you can’t be there in person all the time. There is a range of global employment solutions to explore. And yes, you should show face yourself every so often. That’s just polite.

How Does Your Business Translate?

Making an impact in a new market isn’t about taking your product and getting it in place elsewhere. Sometimes you’ll need to think about how your brand is portrayed. If you brand your business in the US as being All-American, it’ll sell. Now try the same thing in Paris.

“Speaking the language” is a big deal in business, but that doesn’t mean learning Japanese for a Tokyo launch. It means being able to make your brand relatable in other locations. Having representatives abroad helps – but you also need to be a part of it by having an ear for cultural differences.

When you have a product that has captured markets worldwide, you can feel like you’ve really accomplished something. But it’s not a simple process. Cracking one market is great. Now, if you want to go global, you need to do it all over again, and that means getting the basics right again. But this time, they’re different basics.



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Don’t Jump Too Soon: How To Properly Pace Business Growth

Meeting chart

by Brent Freeman, co-founder and president of Stealth Venture Labs

Despite what many entrepreneurs may think, know this: Not all growth is good growth. In fact, expanding too quickly can be just as dangerous as not growing at all.

Companies that put their noses ahead of their skis in a quest for glory often lose balance and fall flat. To maintain stability, you have to update your operating procedures, processes, and people as your organization develops.

Startups that successfully scale understand they can’t just throw warm bodies at their problems — they often need to recreate processes that got them to where they are today. They constantly evaluate their systems, frameworks, and processes to determine whether they’re operating in the most effective manner for where they are now.

This was an obstacle I encountered while at Roozt.com, the Etsy-style platform for social entrepreneurs we launched in 2008. The venture garnered great press and put many brands and products in the spotlight, but the fast growth we experienced ultimately led to us putting our nose in front of our skis before we knew it.

With over 10 years of entrepreneurial operational experience, take it from me: If you don’t refine your startup’s systems to meet its growing needs, you end up treating symptoms instead of the ailments. And those untreated ailments will ultimately kill your company.

An Ounce of Prevention Is Worth a Pound of Cure.

Think of your startup’s journey as a cross-country road trip. You’ve got a great car, and your eyes are glued to the destination. But the preoccupation with getting there prevents you from checking the oil or stopping for gas.

The gas gauge is on E, but you keep telling yourself, “I’ll fill up when I get there.” So you speed up even more, step your foot on the gas, and ultimately run out of fuel well before you arrive at your destination.

Thriving companies need the right growth mentality just like your car needs fuel and oil. Follow these steps for smart, dynamic expansion:

1. Build flexible, scalable processes.

At Roozt, we struggled with customer service as we grew. The number of daily cases we had quickly rose from 10 to 100 to 1,000, and our lone customer service representative insisted that we hire another person to help out.

We listened and hired another team member — but our customer service needs continued to double as the company expanded. So we continued to hire more full-time salaried employees to help ease the pain. In the short term, it helped, but in the long term, we were putting a Band-Aid on a large wound.

It wasn’t a sustainable solution, but we were in reactionary mode. We were doing whatever it took to keep pace with how quickly our needs were changing.

Had we refined our customer service processes as we scaled up and implemented a real system for managing cases better with just one person, we might have made more thoughtful, less frantic decisions. Create and revisit procedures as you grow — what got you to where you are today probably isn’t right for where you’re headed tomorrow. Apply the right solutions to the problems that arise as you expand, and iterate on the processes you already have in place.

2. Remember that not all growth is linear.

Some days, the business will be going at breakneck speed, while others will feel like you’re moving in fits and starts. Be mindful of these shifting dynamics, and think through the solutions you’re relying on during different periods.

Stay agile so you can respond intelligently to your company’s needs. If you get caught up in the whirlwind of an extreme growth period, you can’t just bring things to a halt to catch your breath.

Carve out time each week to analyze the biggest three to five problems facing your team. Methodically review each one, and work out a process for solving it. Then revisit the issue every four to six weeks to see whether it’s improved. These proactive measures can help you avoid catastrophes before they happen.

3. Work on your business, not just in it.

As Roozt’s customer service problem got out of hand, we realized that we were just throwing people and money at the problem. We analyzed the complaints our team received and found that 80 percent of inquiries revolved around one or two issues.

By tweaking our customer experience, we cut our call volume in half. Had we continued hiring new customer service representatives instead of dealing with the root cause, our personnel costs would have sunk the company.

When you’re working in your business, you treat day-to-day symptoms such as disgruntled employees, unhappy customers, and other matters. It’s not until you remove yourself from the day-to-day and get a 30,000-foot perspective of the business that you can start understanding how to grow efficiently.

The path to growth is a winding one filled with many twists. Be prepared to navigate the turns, the flat stretches, and even the detours. It may not be a particularly smooth or speedy journey, but if you take the time to stop, fill your fuel tank, and change your oil, you will ultimately reach your destination.

 

brent-freeman

Brent Freeman is the co-founder and president of Stealth Venture Labs, an early stage venture lab based in Los Angeles and San Francisco that focuses on incubating and accelerating scalable e-commerce businesses using operational expertise, data science, digital marketing systems, and compelling business models. Brent is also an Entrepreneur-In-Residence at Crosscut Ventures, a venture capital firm based in Los Angeles, where he advises on customer acquisition, digital marketing, and consumer internet investments.



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Businesses You Can Start From Your Basement

home office desk management

If you’re a savvy entrepreneur, then you are always looking out for new opportunities to make money. But getting established in any industry can be difficult. Most entrepreneurs just don’t have the capital to strike out and launch their own business. Usually, they’re forced to operate within their own homes, at least for the first few months.

Starting a business in your own home brings a whole host of advantages. It’s much lower cost, meaning it’s possible to bootstrap your way up. And you can cut overheads by getting rid of offices expenses, and all the other costs and taxes that go with it. You also get to be closer to family – and if you live in the right location, closer to your market too.

Here we’re going to investigate some of the businesses you can run from the comfort of your own home. Let’s take a look:

Start Your Own Green Marketing Consultant.

The green economy is taking off right now, thanks to the plummeting price of green technologies, like solar. This is driving a huge wave of innovation and giving entrepreneurs new markets to exploit.

Right now, thousands of companies are looking for ways to make their businesses green and improve their green credentials. They’re looking for experts who can help them make the difficult energy transition away from fossil fuels. And they want people who can produce great copy to sell their credentials to their customers.

Step up the green marketing consultants. Green marketing consultants can work from the privacy of their own home. In fact, they should want to, given the reduction in greenhouse emissions that comes from not going to an office every day.

Green consultants are also helping businesses capitalizing on the alternative lifestyle market. They’re consulting on everything from the booming organic foods trade to how to home bake your own products.

Become An Online Retailer.

Believe it or not, there are still niches waiting to be exploited in the online retail space. Take Army Drill Sergeant Daniel Alarik. He left the military a few years back and decided to open his own online store. He wanted the store to focus on military apparel for people who love the military.

In a few short months, the business grew from practically nothing to employing more than nine people. Alarik then moved to Chicago and had to reduce the size of his business. He now runs it from home from his basement and keeps more than $120,000 of stock at his home. He now takes a six figure income from the business.

Start Your Own Home Brew Beer Making Business.

Speaking of basements, craft beer making has often been an activity run from the home. Many craft breweries that started off small have now developed into full-fledged national brands. Boston Beer, Lagunitas Brewing Company, and Stone Brewing Company have all opened a second brewery.

Opening your own brewery is easier today than it was in the past. There’s not an entire support structure that makes the lives of wannabe beer makers a heck of a lot easier than it was in the past. You can now get help with beer labels, finance, and distribution in a way that simply wasn’t there in the past. In effect, we’ve seen home beer making go the same way as the home ecommerce business. In 2016, all the tools you need are fully fleshed out and relatively inexpensive to access.

Weeknight Meal Plan Business.

You might have noticed a whole raft of new companies launching in the healthy, but casual, food space recently. Among them is The Fresh 20. It’s run by Melissa Lanz, a woman who left corporate life to start a business from home. The purpose of The Fresh 20 is to make it easier for people to cook their own meals at home. The meal plan service customizes people’s meals based on their particular needs. For Lanz, the main appeal of starting the business wasn’t the business itself, but escaping corporate life. She hated the office politics and the nine to five and just wanted to escape the entire system. Her company is now set to rake in more than a million dollars in revenue.

Start An eCoupon Business.

We all know that life right now for the average American is a little difficult. Rents are up, medical costs are up, and wages are flat. Matthew Cheng realized that he could play a part in helping to solve that problem. He saw that many businesses were offering coupons, but they didn’t have the marketing reach to connect with their customers. At the same time, he saw many customers in need of money off their shopping who didn’t know about coupon offers. Connecting the two was an obvious solution.

Cheng’s coupon business originally started out life in an office. But he soon realized that the setup didn’t make any economic sense. Plus, with working late, he was getting into bad habits working out of the office. He and his coworkers were ordering fast food every night instead of cooking, and it was making them all feel slow and tired. Cheng moved back into his home. His diet improved. And he could access all of his equipment immediately since it was in the next room.

Personal Organization Service.

Maria Spetalnik is a woman on a mission to declutter the world. She’s the founder of the aptly named startup, Conquer the Clutter. They consult with various clients on how to sort out their messy environments and sort out their stuff.

Spetalnik decided that a home based business was for her when office prices in Washington began to spike. Having a business downtown just didn’t seem to make much sense, given how mobile they were.

Being at home also came with other benefits. For instance, Spetalnik was able to look after and care for her husband when he broke his arm.

So what have we learned here? Thanks to better communications and a changing culture, it’s now easier than ever to work from home. In fact, home working is now the preferred option for many businesses who initially thought that renting an office was the only way to go.



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Sunday, October 30, 2016

[Review] The Blue Book Of Grammar And Punctuation

by Steven Arndt

the-blue-book-of-grammar-and-punctuation

Handbooks on English grammar are too numerous, yet few are written with keeping in mind the usual problems of students. Among such rare grammar books is the one written by Jane Straus, named as “The Blue Book of Grammar and Punctuation“. Its unique workbook format is really user-friendly.

Straus was a freshman when she started her career as a writer for the State of California, where she taught the state employees good writing skills. There while leading the workshop she found that the grammar books of that time were insufficient and dissatisfactory. She then decided to write her own. “The Blue Book of Grammar and Punctuation” explains not only grammar, but capitalization, punctuation along with the basic writing skills. This book also provides easy to learn examples on confusing words.

The rest of the book consists of dozens of quizzes along with their answer keys. Most quizzes particularly cover topics like pronouns, apostrophes, and capitalization and words that sound similar, like ‘lay’ versus ‘lie’ and so on. The quizzes seem too much for the reader, but once you go through each of them, for example going through an exercise of uses of ‘effect’ and ‘affect’, you will never make mistake in your future.

Another benefit of these quiz-pairs is that the instructors can use one as an oral quiz in the class and assign the other to the students as a home assignment.

The unique thing about this book, as mentioned above, is the quiz practice system, which makes it a precious resource for English language learners.

But, a critical analysis is necessary to present both sides of the coin, making it easier and more rational for the user to make a choice. The writer truly helps the readers in this book to easily understand the material. But, still one disadvantage of doing that is not going deep into the topic. Like, for example, in “Adjectives and Adverbs” chapter she writes that Adjectives might come before the word they describe or it may trail the word they define (That dog is cute.).” which isn’t a correct formula at all. It’s incorrect to say, “That dog barks cute.” One would definitely say, “That dog barks cutely”.

In a nutshell, “The Blue Book of Grammar and Punctuation” offers some very fine fundamentals. Teachers are welcome to try it as the quizzes can help those taking exams from the students.

Steven Arndt is a passionate writer, educator and a former history teacher. He tends to reconsider the role of modern education in our society and watches with awe the freedom the youth now have. He also writes some guest posts for ThePensters.com blog.



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Saturday, October 29, 2016

Have You Considered Waste Management? Here’s Why You Should

recycle bins

Waste management can be one of those tasks involved in running a business that gets overlooked. What often happens to workplace waste – that is, things like old files, equipment, documents and so on – is that it all gets thrown in the garbage during a spring clean. There’s a better way to go about this, however.

Here are a few reasons to consider proper workplace waste management:

You can save time and money.

Hauling all of that stuff out of the office and down to the dumpster on the ground floor is going to take hours, time you and your staff could better spend on the running of your business. Companies like Shred-X are great way to maintain your workplace momentum and avoid having to down tools for the day. These types of businesses can ensure the safe destruction of all your unwanted office materials, and in strict compliance with privacy laws should any old-but-still-sensitive documents need to be disposed of.

You have a degree of responsibility.

Following on from the last point, any sensitive documents that require disposal must be taken care of in a way that protects those involved. This is easily the most beneficial part of ensuring good waste management in the office – you can be sure that any older documents will be destroyed entirely and the security of the signees is protected. It’s often not enough to shred in a standard store-bought shredder, as it simply cuts paper in neat lines. For correct document destruction, a commercial shredder is generally the way to go.

It is more environmentally friendly.

Offices produce a lot of tech waste, which contributes to vast swaths of landfill. It’s a growing problem, but you don’t have to be a part of it. Good office waste management will ensure that any old office tech – computers, printers, faxes, phones – will be destroyed in ways that will make them perfect for recycling. While only a drop in the ocean, you can rest easy knowing that your business is doing its part to help protect the environment.

It can boost morale and productivity.

A clean office is a happy office. Staff have been shown to function better in clean, uncluttered, well-lit workspaces. Regularly taking care of your office waste will allow you to maintain the sleek, modern look and feel of your office without any clutter piling up. Digitising your paper documents for storage will also allow you to move through any hard copy filing that may be building up.

These are just a few of the ways good waste management habits in the office can help you run a better, safer, more efficient business. What are some of your tips for managing waste in the office?



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[Singapore] Could Uncertainty Result In A Singaporean Recession?

singapore-map

At first glance the Singapore economy appears to be ticking over at an expected level for a developed nation. From April to June 2016 it grew by 2.2%, which was faster than the 2.1% growth across the same period the year before, and on the surface it appears to have weathered a lot of problems that have affected other economies relatively well.

However, global uncertainty and a lot of underlying problems are now having an impact on Singapore’s economy, with worries of an impending recession. It is this uncertainty which appears to be the main driving force behind the fears of a fresh recession.

Manufacturing Production.

In Singapore manufacturing actually grew in the year’s second quarter by 0.8%, on paper a positive thing. Yet this was mainly due to a quick boost for the country’s volatile biomedical sector that produces drugs in Singapore. Take away the biomedical industry and manufacturing in the nation is in recession.

The purchasing manager’s index, which surveys factories has been continually down for 13 months in Singapore too, a sign of an incoming recession. Various oil and gas companies have struggled recently too, while the services sector is also showing signs of problems, which is bad as it makes up around two-thirds of the country’s economy.

Global Economic Uncertainty.

Monetary Authority of Singapore managing director Ravi Menon recently said that: “For the first time in decades, global trade is growing slower than global income. If trade – the source of global growth and prosperity since the second World War – is now growing slower, are we entering a new era of uncertainty?”

As such a small country, Singapore relies on the rest of the world to grow economically. Trade turbulence between other Asian and global nations is not good news, though it does offer increased forex trading opportunities as volatility continues.

Trade Levels.

Trade is struggling for Singapore, with trade growth not increasing by more than 3% since 2011 for the country. Now it expects non-oil domestic exports to fall by 3 to 4% compared to 2015 by the end of the year.

This fall could be another factor leading to a potential recession if the trend is not turned around soon. There are even worries that the ongoing Brexit will pose a future risk, especially given the financial and banking ties between the two countries. However, the uncertainty could smooth out and Singapore avoid a recession in the near future.



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Friday, October 28, 2016

Slow Productivity Could Stall Your Startup – Avoid That With These Tips

inventory-management

If your business is having productivity problems, you need to work hard to fix them. When your business is still new and young, it’s vital to be productive to stop the startup from stalling. Not managing to hit the ground running can cause the business to fail before it’s even got going. Slow productivity is not something you can turn a blind eye to if you want your business to be successful and sustainable.

There are plenty of things you can do to avoid slow productivity growth. It’s all about changing the way you and your team approach your work on a daily basis. Taking the right steps could lead to your business becoming far more successful and productive. And that’s what’s most important for your startup right now. The tips you will find below will all help you to increase productivity, so read on now.

As the Boss, Prepare Your Days.

As the person at the head of the business, you should be better prepared than anyone else. You need to be able to set a strong example for everyone else to follow. If you don’t do that, how can you expect your employees to work well and productively either? It can help you a lot if you prepare for the day ahead. There are so many tasks that you need to take care of. And when you are prepared and organised for what the day will throw at you, you will be more productive and dynamic. So, never walk into the office in the morning without being fully prepared.

Use the Cloud to Improve Efficiency.

The cloud is one of the most important tools that you have at your disposal. If your business is still not using it, this is something that you should change as soon as possible. The most important thing about the cloud is that it allows your business to become very efficient. This is so useful because when efficiency increases, it won’t be long before productivity levels improve too. Cloud-based task and project management tools can also be used to improve the efficiency of your business. Using the cloud will also allow your employees to work from anywhere in the world, giving them more flexibility. That means your business could start to embrace remote working.

Make Information Easy to Access.

Information should be as easy to access as it possibly can be. The more difficult you make it for your employees to get their hands on the things they need, the harder their jobs will become. And that’s no way to improve the productivity levels in your business. When important information is difficult to access, your employees will waste lots of their time in the office on hunting it down. This is a complete waste of their time, so why let that happen? Use the best technology and storage systems to make it easier for information to be found. Open up the communication channels to make it easier for information to be transported too.

Question Each Action You Take.

Every time you do anything in the office, ask yourself a few questions. The most important one to ask is what effect that particular action will have on your productivity levels. If it’s just going to waste time and not get much important done, then is it really worth doing? You might be able to use your time better by doing something else altogether. The more you start to questions the steps and actions you take, the more productive you will become. It’s all about becoming more aware of the ways in which you waste time and energy throughout the working day. This is something that you should encourage your employees to do as well.

Don’t Cram Your Schedule with Meetings and Plans.

You should try to resist the temptation to cram your schedule full of plans and meetings. When you leave no gaps in your weekly schedule, you will not have any free time to take care of everyday concerns. This is what many entrepreneurs forget when they start a new business. If you’re in meetings all morning and then have a conference call in the afternoon, when will the small things be taken care of? Admin, communications, and other minor tasks all take time to deal with. That’s something that you’re going to have to deal with. Meetings can be particular time-wasters, so try to limit them if you can.

Build a Team That Works as a Team.

The team in your office should always work as a team. If it doesn’t, it will just be a dislocated group of individuals who are not able to come together and do important work. So, find ways to help your employees collaborate with one another more easily. The better the team works like a cohesive unit, the more productive it will be. Communication will be easier, and your group of people will all be able to pool their talents. This is important because all workforces are made up of people with varying interests and talents. To get the best from the team as a whole, everyone has to bring something unique and different forward.

Offer More Breaks to Employees

Giving your employees more breaks and time away from their desks might not sound like a great way to increase productivity. However, it really is. When people are able to have a break from their work, they can refresh themselves and rest their minds. That allows them to return to their work later with a renewed and refreshed frame of mind. They’ll be ready to get straight down to work. And, most importantly of all, they won’t experience that drain that often emerges at the end of a long day. When that happens, productivity drops because people are tired of being chained to their desk all day. So, offer your employees more breaks and see the benefits for yourself.

Opt for the Right IT Solutions.

Every business uses computers and information technology on a daily basis these days. Therefore, it’s a huge part of your employees’ work. Having the right IT solutions in place could help to make their work become more efficient and easier. There are so many different ways of approaching your IT arrangements. But if you don’t know much about IT in the office, you should get some help. Going it alone and making mistakes will only be bad for your business. So, you might want to use a company that can offer IT consulting services. That way, you will be able to put IT arrangements in place that are suited to the precise needs of your business.

Aim for Complete Job Satisfaction Among Employees.

The job satisfaction your employees feel is very important. When people are happy in their jobs, they are more likely to work hard and productively in the company. So, don’t view the job satisfaction of your employees as one of those things that can be ignored. If you want to get the most out of everyone, it’s in your best interests to make sure they are satisfied with their jobs. Talk to each person on an individual basis and see how they feel. You might be able to settle their concerns or give them reassurances. If that’s the case, they will become a little more settled, and their productivity levels should rise accordingly.

Stop Encouraging Multitasking.

If you encourage your employees to juggle duties and multitask a lot, you could be damaging their productivity. You might assume that your employees will be more productive if they are doing more than one task at a time. But that’s not how it works. Unfortunately, people who do more than one thing at a time usually take longer overall. That’s because they are not able to give any one task their undivided attention. Not only does this slow them down over the course of a day but it also means that tasks often don’t get done well. It’s better to focus on getting each task done to the highest standard than to have lots of tasks done poorly

Make the Office More Comfortable and Relaxed.

Something as simple as making your office more comfortable and relaxed can have a big impact on productivity levels. You should definitely keep this in mind. It makes sense too. If your employees are forced to work in an office environment that is uncomfortable or unsuitable, they won’t be able to work properly. Talk to your employees about anything in the office that might be holding them back. You should also try to make the office more relaxed. If the environment is stressful and pressurised, this won’t have a positive impact on your workforce. You could add some music and put measures in place to handle disagreements better. This should take out any of the stress lingering in the office.

Now that you have some ideas to get you started, your task is to improve the productivity levels in your office. Put these measures in place and watch things improve for your business in no time at all.



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Delivering Quality: 4 Methods To Improve Your Company’s Delivery System

storage organization factory

When you’re a company who sells products, fast and efficient delivery is essential. You’ll want your buyers to get their items quickly without any damage or hassle. It’s important to make sure your delivery services are on point for complete customer satisfaction.
Many things go into improving deliveries for customers. You’ll need to make sure items get packed safely. You should also ensure that you use methods that get items to buyers in a short time. Make sure that your products can reach all of your buyers, no matter where they are.

Here are some simple ways your business can improve its delivery services:

Offer Multiple Delivery Options.

Businesses these days offer various delivery options. It helps to appeal to as many buyers as possible. Some people want their items on their doorstep by the next day. Others are attracted to free delivery services. The best way to improve deliveries is to offer as many options as possible.

Many stores sell products online. If you use shopping cart software or sites like Amazon to sell, you can offer various delivery options. Small businesses might have a hard time offering free delivery, as it’d cost them more. But if you factor delivery costs into the price of your products to make delivery free, you might attract more buyers.

It’s worth using different kinds of couriers. Don’t just opt for the regular postal service all the time. Many independent couriers are capable of handling next-day deliveries. You may even want your own delivery drivers to make sending out orders as efficient as possible.

Use Shipping Containers.

Shipping containers often come in useful for handling customer deliveries. If you’re sending out large goods, then a shipping container can be carried on the back of a truck and unloaded. It’s much easier than trying to box up something huge.

They’re also essential when it comes to sending stock overseas. If you want to start expanding globally, then you can ship products overseas using containers. There are many services which can help you with this. For instance, if you want to know more, you can find out from Port Containers.

You can also use containers to transport stock back and forth from warehouses. It can help a lot with getting products ready for delivery.

Improve Warehousing.

Your warehouses will come in handy when it comes to making customer deliveries fast. It’s often where your products will be packed and sent off. You’ll want to put some effort into making your warehouse run efficiently.

Make sure you staff your warehouse well with pickers, packers, and loaders. All of these workers will make sure the whole process of sending out deliveries goes fast.

Those who don’t have a warehouse might want to outsource the job. Many B2B warehousing services also provide delivery fulfilment, so they save you a lot of time and money. For info on these services, check out this article.

Package Well.

When your products are in transit, you’ll want to ensure they don’t get damaged. Make sure that everything you sell is well-packed.

Product packaging can be an excellent way to market yourself. By putting your brand logo on packaging your company can make more of an impact.

But the most important thing is to make sure items are secure. Tape up boxes firmly and use things like bubble wrap and packing chips to protect contents.



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How Software Developers Can Be Set Up For Failure

startup code program food

by Reed Gusmus, director of marketing at QASymphony

The outright and abject failure of a software development project is a surprisingly common occurrence, and the reasons for a specific project’s failure tend to revolve around three easily avoidable mistakes. Since failure ought to be viewed as an entirely unacceptable outcome, it is essential that software development professionals recognize the most common issues that ultimately lead to the complete demise of a project that once held a great deal of promise.

Obviously, the ability to recognize the following issues before they adversely affect the project will greatly increase the likelihood of a project succeeding. Abiding by industry best practices and utilizing the most ideal tools and strategies available to software developers will go a long way toward ensuring the delivery of exceptional software, but it is equally essential for everyone involved in software development to become familiar with the both the correct and incorrect way to develop software.

Unreasonable Time Restrictions and Budgetary Limitations.

Setting unreasonable expectations right from the start of the project is one of the most common reasons a software development project ends up failing. These expectations are typically associated with the time allotted to complete the project or the budgetary restraints placed on the project, and sometimes both the time and the budget is limited in a manner that essentially guarantees the project’s eventual demise.

A project can be completed successfully while adhering to scheduling and budgetary requirements, but all of the relevant parties have to work in concert to ensure an acceptable cost is determined and an ideal timeline is adopted. It is therefore critical to recognize the benefit of establishing clear lines communication between all parties right from the start of any software development project.

Poorly Defined Project Goals and Performance Metrics.

Poorly defined goals and objectives represent an unfortunately common source of endless frustration for a software developer. After all, how can the developer work efficiently on the project if the goals and objectives are not entirely clear right from the outset of the project? The same is true of performance metrics, as failing to clearly outline how performance will be measured makes it impossible to perform meaningful assessments of progress or efficiency.

At the outset of any software development project, goals, objectives, and performance metrics should be clearly defined and agreed upon by all parties. This will ensure that developers are able to create a comprehensive strategy for completing the project in the most efficient and effective way possible. These clear and mutually agreed-upon definitions will also enable project supervisors to measure progress accurately while determining the actual efficiency of the project.

Insufficient Testing and QA.

Rushing a product to market often causes poor decisions with regard to testing and quality assurance, leading to a project’s failure due to the release of a poorly functioning software product. The process of testing and fixing bugs – which should be done separately from the production environment to reduce the risk of a host of potential security issues – should not be ignored or undervalued given the potential consequences. QA testing is especially critical and does not have to be a time-consuming process given the recent advances in QA testing platforms and test case management software. Through testing and QA, the likelihood that exceptional software is delivered is vastly increased and further ensures the overall success of the software development project.

 

reed-gusmus

Reed Gusmus is the director of marketing at QASymphony, where he excels at prescribing winning strategies for new customer acquisition and revenue-driving solutions for SaaS companies looking to get more from their marketing investment. Gusmus has repeatedly demonstrated a passion for innovation and has been a key component in driving QASymphony’s growth.



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Thursday, October 27, 2016

An Introduction To The Importance Of E-Learning

by Ryan O’Connell, Director of GLAD Solutions

African American girl looking at digital tablet

Everyone learns in different ways. That’s a fact. The success of learning methods can significantly differ from person to person, but all the way up from school to the workplace, we’ve largely learnt in similar ways. Delivering training programmes at work can be time intensive and costly, not to mention that the material might be difficult to explain. Being able to rely on e-learning modules to cover tricky concepts in an engaging, cost-effective way allows learners to take everything in at their own pace.

There’s an important role for e-learning to play in helping employees participate in additional learning opportunities and essentially, get better at their jobs.

Demand.

So, what do learners want? Learners are asking for personalised, mobile and self-paced learning programmes. There can be a big difference between the type of training that’s delivered and the preferences of employees. Face-to-face training and presentation formats have their place, but to apply them in all circumstances, no matter the programme content, is not always going to achieve the results you need.

By having an elearning programme in place for suitable content, your organisation will be in sync with a digitised society and complement the ascendancy of smartphone usage. Digital learning content makes it easier for employees to learn and accessed when they want it.

Delivery.

It’s possible to drastically reduce the time employees need away from the workplace, travel time and content delivery time when using e-learning programmes. With face-to-face delivery, there’s always going to be a limit to how quickly content can be covered; employees can’t skip parts they’re already familiar with, such as aspects of management training and ice-breakers and wrap-ups can take up precious time. Employees don’t have to follow the pace of their peers when using an e-learning programme, they can learn at their own pace. Flexible learning mirrors employee’s desire for more flexibility in the workplace.

Content.

If you’re having trouble trying to deliver difficult concepts in an engaging way then e-learning can help to freshen up your content and approach. It’s essential that compliance training is delivered in an effective, engaging way. By using compliance training elearning to do this is an astute example of how organisations can re-package content and improve an employee’s knowledge retention and their ability to apply what they’ve learnt. Being able to measure results allows content to be tweaked, so in the long-term employees can learn more effectively and become productive members of a workforce more quickly.

Cost.

Taking away the costs of hiring someone to deliver engaging content, travel and accommodation costs and renting out a space can enable an organisation to be more cost-effective and divert money to other areas. It can also have a beneficial impact environmentally. Having e-learning programmes for specific content can reduce learning and development costs in the long-term. With effective e-learning, the overall profitability of an organisation can increase, because of the immediate benefits of good content delivery to employees and the application of new knowledge.

Measurement.

With face-to-face learning styles, it’s difficult to measure if information is being retained by employees and if they are actively learning. With e-learning and learning management systems, it’s possible to analyse and measure the success of training programmes and make consistent changes to content. This is especially important when important concepts like compliance training need to be grasped by employees. There can be inconsistencies with the delivery of face-to-face programmes, but e-learning allows a uniform approach. Tracking progress and having a reporting suite makes it easier to demonstrate the effectiveness and value of elearning.

Blended Learning.

When face-to-face programmes and elearning are combined in a blended learning format, the results can be extremely positive. Some topics are best when they’re covered by engaging trainers that can work closely with employees, but other content is more effective when it can be self-paced and repackaged in a bite-sized, easily digestible elearning setup. Programmes such as health and safety training can be made more manageable and interactive. Gamification allows traditional topics to be given a new lease of life and turned into a more engaging activity. Face-to-face and elearning can combine to give your organisation an informative, fun and results-driven approach to training programmes.

E-learning is an important way of delivering knowledge and ensuring that employees retain what they’ve learnt and can apply it properly. Used in conjunction with other methods, elearning has a key role to play in the way training programmes are delivered and a productive, profitable organisation.

 

ryan-oconnell

Ryan O’Connell is the Director of GLAD Solutions, offering expertise, consultancy and solutions in the learning technologies market. Ryan and his team specialise in elearning development and Learning Management System (LMS) and Talent Management System (TMS) implementations and consultancy.



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Is Your Startup Fully Compliant?

Big businesses invest enormous sums of money in the legal and finance departments, Why? Because they know that at any time, the state bureaucrats could descend on their offices and fine them, big time. Keeping a close eye on the laws in your state is essential for protecting your business’s bottom line. But what if you’re a startup and don’t have any meaningful experience in the matter? What then?

Founders have often gotten into big trouble, thanks to compliance issues. People have lost their jobs, and CEOs have had to step down, all because of compliance issues. So as a business entity, what can you do at your startup to remain on the right side of the law?

Consider Your Statutory Compliance.

To remain compliant as an LLC or a Company, you have to be compliant with the Registrar of Companies. Being compliant with the RoC requires meeting four criteria.

The first is the appointment of auditors. Auditors should be appointed within the first month of the company being set up. They should hold office until the first annual general meeting. Then another auditor should be designated for the next five years. Your business should use SSAE 16 audit services to make sure that you are in compliance with the new SAS 70 standards.

The RoC also says that companies must hold at least one board meeting every quarter. Hence, your company should meet four times each year at the highest level.

The third requirement is to file financial statements and annual returns. Private limited companies have to file annual accounts. These accounts must disclose details of their shareholders and directors. These filings need to be made once per year, usually before the end of September.

Finally, private companies have to keep records that are enforced by company law. These include keeping minutes of board meetings and the AGM. They also include a register of shares, directors, and members as well as the incorporation documents for the company.

Payroll Compliance.

The relationships you have with employees, contractors and consultants is regulated by labor laws. If you decide to employ anybody to work with your firm, you’ll have to comply with these labor regulations, or risk paying a fine. Businesses that employ more than 20 people have to abide by the PF and ESI regulations.

Taxation Compliance.

Businesses have to pay taxes to local state and federal authorities. Thus, it’s essential that entrepreneurs remain compliant with tax law. The tax situation in the US is a minefield for new entrepreneurs, and it can be difficult to navigate.

If for instance, your company is selling goods, you’ll need to comply with the VAT laws in your local state. You’ll also need to make sure you’re obeying the local income tax laws.

In the US, it’s mandatory for all profits you make to be taxed at 30 percent. This applies to one person companies, limited liability partnerships, and private limited companies. If you own a proprietorship, the individual slab rates apply. All forms of business are required to make annual tax filings.



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Wednesday, October 26, 2016

5 Things Every Budding Entrepreneur Should Know Before Launching A Startup

startup plan

Launching a startup is a huge step into the world of entrepreneurship. Important steps need to be taken before your new business can officially be launched, such as establishing a customer base and securing funding. You also need to make sure that you have done the groundwork by gaining a sufficient education and knowledge of the business world.

Here are five things that every budding entrepreneur needs to know before launching a startup business:

Learn the Industry.

It is always important to be well-versed in the hot new items, terms, and players of the industry in which you are entering. If you are launching an entrepreneurial mobile phone app, you should be very familiar with all the most popular apps offered and different types of mobile phones used. You must also thoroughly research and familiarize yourself with competitors in your field. Knowing what other ideas and methods are out there is key to staying competitive and ensuring that you are offering your customers the best possible services.

Secure Ample Funding.

Probably the most important part of starting a new business is ensuring that you have enough financial backing to launch. You can have amazing ideas and multiple supporters, but without sufficient funding, you will never be able to make it as a successful entrepreneur. An important rule of thumb is to always anticipate needing more money than you think. Expenses add up quickly, and as circumstances change or shift, so do the costs. Having a small financial safety net will insure a solid future for your business.

Gather Advice.

There is so much to learn about running a budding business that gathering advice from any avenue possible is recommended for success. Whether you have graduated from a traditional school, or maybe you have secured an online marketing degree through Arizona State University, you should be able to contact past professors or peers for advice and networking. Many times in business the best lessons are learned through trial and error. If you gather advice from friends and colleagues who have experience, you have the advantage of learning from their previous failed attempts. You will be armed with more knowledge and support, and you will hopefully be able to avoid repeating errors.

Establish a Brand.

Before your business is launched, you will need to make sure that you have decided on a name and registered that name. You will also need to create and print business cards as well as some basic advertisements that list the important information relevant to your business, such as names of employees, contact information, and operating hours. If you don’t have experience in marketing, you might want to hire someone who has an online bachelor of science in marketing degree to assist with advertising and targeting future consumers. You will also need to interview and hire employees if applicable.

Prepare for Anything.

When launching a brand new business, prepare for the unexpected. Oftentimes patents, ideas, employees, or funding will fall through. It is unfortunate, but a true entrepreneur stays the course no matter how many setbacks they experience. If you go into your business venture with a flexible and positive attitude, you will be much more likely to deal with disappointments in a constructive way.

When starting a new business, research and over-preparation are the keys to success. Being an entrepreneur is an exciting adventure, and launching a business is an accomplishment you can be proud of. Following these five rules to prepare for your business launch will help ease your stress and ensure that you are successful and confident.



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Why Successful Startups Go To The UAE

Dubai

Running a startup is exhilarating. While there are a seemingly endless number of challenges to overcome. It is also your chance to change the world. For an increasing number of successful startups, they are foregoing London, New York, or Silicon Valley for the business-friendly UAE. In fact, some have dubbed it the Silicon Valley of the Middle East.

There is good reason for this moniker. We all know the UAE is a business-friendly environment. But it has also become a hub for research and education, as well as financial services. This includes a number of international venture capital groups which have set up offices in the country, local family offices, and sovereign investment funds.

However, not all emirates are created equal. Dubai, and to a lesser extent, Abu Dhabi tend to get all of the exposure. But other emirates, such as Ras Al Khaimah, offer competitive advantages for founders and investors alike.

One of the biggest advantages is the opportunity for founders to have 100% foreign ownership in their venture. Anyone who has ever been an expatriate founder will attest to the importance of this as foreign shareholding limits often force founders into taking on the wrong local partner.

Many of the policies in Ras Al Khaimah are due to the hard work and vision of its leader – Sheikh Saud bin Saqr al Qasimi. During his time as the emirate’s shake, he has continued to implement pro-western policies. The result has been an acceleration of foreign direct investment. In addition, the emirate has received international recognition as a leading city for human capital, lifestyle, and connectivity.

It is this connectivity that has made the UAE as a whole the location for an increasing number of successful startups. With excellent road links to affluent market on the Arabian Peninsula, the country is also within sixhours flight time to nearly half of the world’s population. As such, the wave of startups in the country are continuing the time-honored tradition of Arab traders of lore.

The startup scene in the UAE has become so hot that Forbes recently ran a list of the most promising startups in the country. Now there is little doubt that a big part of the draw is Dubai. But the smaller emirates, such as Ras Al Khaimah, have many of the same advantages, at a fraction of the cost. If you are a startup, then this is a big plus.

Even if you are well-funded there is never enough money. So choosing the right location is a vital element in your success as it helps you to keep your costs under control while making sure that you can maintain operational effectiveness.

This does not mean that starting up in the UAE is easy. The competition is fierce and investors are just as savvy here as they are in London or Silicon Valley. In the end, the key to success is getting the right team together, building a great product, and connecting with your customer base.

Another reason successful startups come to the UAE is the number of events and support options catering to the community. This include incubators, accelerators, and global startup communities which regularly hold meetups and other events in the country. This is truly a place where the world comes to share ideas.

One of these is the Innovation Hub program run by Google. The goal is to help prepare teachers and students in STEM (Science, Technology, Engineering, and Math). This will help to increase competitiveness which will ultimately attract more investors. It’s a virtuous cycle which is vital for the development of a vibrant startup scene.

So why are successful startups coming to the UAE? There are a variety of reasons. Access to customers and investors. The country has also become a hub for world-class educational institutions looking to set up a presence in the region. There is also a cost question. Emirates like Ras Al Khaimah offer a significant cost advantage over Silicon Valley and even Dubai. Then there are the investment incentives. These include full ownership and tax breaks. In the end, these combine to make the UAE a destination of choice for founders from around the world.



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How To Keep Ahead Of The Curve Running An Arts And Crafts Related Business

etsy lifestyle

With the rise of websites like Etsy, there has never been a better time to branch out into making an arts and crafts related business. After all, with the shift  to more people going down the self-employed route and with the rise of  all things vintage, going into a business such as sewing, embroidery, or making personalized products is a commonsense move if this is something that you have skills in. But we’re almost everybody else having the same idea, either to earn a bit of cash on the side or to run it as a lucrative business, you need to make sure that your business sticks out like a sore thumb for the good reasons!

Here are some directives for you to follow:

Keep The Service Simple.

As what you might be selling is very niche, naturally you are focusing on a customer base that is very narrow. How do you appeal to this narrow customer base? You need to make your service simple and effective. There is no point in over complicating matters. Ask yourself, who actually needs this service? Why is your service different? Are you unique? When you understand what your service strategy is, your marketing will fall into place. So you can then create the image that you want, and make sure that your business is separate from your competitors.

Marketing isn’t the only way to keep your service simple. If you get software or business equipment to keep your business running efficiently, it is an investment up front. But it saves a lot of hassle in terms of little business processes such as stock taking. You can get professional embroidery shop management software here.

Locate Your Ideal Customer.

In order to do this, you need to do market research.  This will help you figure out who your ideal customers are. The business you will provide will determine where you fit in the grand scheme of the larger markets. If you can find a new angle on an already successful business approach, it is a way for you to stand out, rather than be a competitor with another company that provides exactly the same service.

Another question that you need to ask yourself is why is the solution to the market’s problem? In figuring out the answer you will be able to locate your ideal customer. As you will be providing a service that has very likely been done before, then you can learn from their mistakes instead of making your own. A great way to brush up on these would be to network with influencers in your type of business.  This can easily be done with websites like LinkedIn.

Make Sure That Your Service Is Relevant To Your Market.

Use the opportunity to display to people how your business is better than the next one. As your marketplace is a very specific one, you can afford to be more personable. This will show you in a good light, and it will encourage your customers to return again and again.



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What To Do After A Workplace Injury

workplace injury fall

If you’ve sustained an injury in your workplace, you may be wondering what action to take following the event. Understanding your rights as an employee and the responsibilities of your employer are crucial to ensure your accident is managed correctly.

While this process can be overwhelming, you can make things a little easier by taking the following steps immediately after you’ve been injured in the workplace:

1. Notify your employer.

Report the injury to your employer as soon as possible. Your employer will document a description of your injury, and if it is serious enough, they will then report the injury to their insurer. Their insurer will then generally provide compensation for any medical expenses and wages if you require time off work.

Your employer’s insurer may also offer you a lump sum following your accident. If you accept this lump sum, you may not have to proceed with a personal injury case.

2. Get professional law advice.

If your injury is serious, and you believe it was caused by the negligence of your employer, you may be entitled to compensation. Get in touch with a personal injury specialist such as Sinammon Lawyers to discuss your situation and confirm whether or not you have grounds to proceed with a lawsuit.

All employers are required to provide a safe work environment for their employees. If you believe your injury was a result of your employer’s failure in their duty of care to you, pursuing personal injury compensation is a viable option.

3. Visit a medical professional.

Visit your doctor to get a professional diagnosis of your injury. Your employer will most likely contact your doctor during this process to discuss your situation. If you have filed a personal injury claim, you will be required to produce all relevant medical records to support your case.

4. Rehabilitate and return to work.

Your final step should be to focus on the goal of recovering from your injury and returning to your work. Your employer may be able to facilitate your rehabilitation in the workplace in order to maintain your income.

Keep in mind that it is illegal for an employer to terminate the employment of an individual who has legitimately sustained an injury in the workplace.

Accidents can occur at any workplace in any industry. Follow our advice to ensure you take the right steps following your injury.



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10 Easy Ways To Create A Healthy Workplace

Twitter APAC Office - 16

by Leigh Stringer, author of “The Healthy Workplace: How to Improve the Well-Being of Your Employees – and Boost Your Company’s Bottom Line

Over the years, we have developed work styles that are not good for our physical, mental or emotional health.  

It’s not that we’re bad people, or that we aren’t working hard. The problem is that what our minds and bodies need at a basic level is in conflict with our work style. We are so focused on work, on getting things done, that we’ve changed the way we eat, move and sleep in a way that is actually counter-productive.

It turns out that taking care of worker health and wellbeing is the most effective way to increase engagement and performance.  Putting yourself and your health first isn’t selfish, it’s exactly what we all need to do to make our businesses thrive.  It’s baseline stakes.

So how can we improve the health of our work place?  Here’s a comprehensive list:

1. Build flexibility into how, when and where you work.

Studies show that people who feel more “in control” of their work and work environment are less likely to suffer from stress and illness and see increases in productivity.  Talk to your manager or team about ways you can build more flexibility and choice into your workplace. For example:

* Change where you work.  Many people can work effectively and efficiently at home, in a satellite office, co-working facility, a park or a coffee shop.  Working this way requires good mobile technology and the right protocols to pull off (so everyone knows how to reach you), but can be incredibly empowering.

* Adopt a more flexible work schedule. Flexible work schedules are an alternative to the traditional 9 to 5, 40-hour work week. They allow you to vary your arrival and/or departure times and include programs like job sharing or a compressed work week. 

* Move more.  Take a look at how you work and explore alternatives to sitting in one position all day.  Change your position often and move around frequently, e.g., stand at a table in the break room, walk during conference calls. 

* Adjust your work environment. Even if your organization does not provide desks that move up and down, making small adjustments, like moving or adding a computer monitor, turning on a task light or re-orienting furniture can make a major difference in your posture and your productivity.

2. Nurture “biophilia.”

We have a strong desire to be in and among nature. It’s only natural – for most of human history we spent all of our time outdoors.  This preference, often referred to biophilia, was introduced and popularized by E.O. Wilson, who suggests that there is an instinctive bond between human beings and other living systems. To take advantage of the nature-lover in all of us:

* Add natural elements into the workplace by putting small plants or a water feature on your desk or nearby.  These elements are soothing psychologically and reduce stress.

* Move your desk or any workspaces occupied by people next to a window if possible.  More natural light will decrease eye strain, improve well-being and if you sit close enough to a window, it can help reset your circadian rhythm and sleep cycle.

* Use features in the workplace that mimic nature, such as pictures of trees and water, building elements that mimic shells or leaves, furniture with organic rather than geometric shapes, and wood with a visible wood grain.  These features, referred to as “natural analogues” can have the same biophilic impact as the real thing.

3. Leverage choice architecture to improve eating habits.

You know how you walk into a grocery store and find yourself buying food at the end of the isle?  Or have you noticed how candy is located at child-eye level by the checkout counter?  Foods that are easy to spot and presented well are not put there by accident, and food companies pay for the privilege.  The secret is “choice architecture,” a term for different ways in which choices can be presented to consumers, and the impact of that presentation on consumer decision making.  Here are some ways to do this in the workplace: 

* Reduce the number of unhealthy foods that are available.  Work with your local food service provider or local restaurants to provide healthy options for meetings and events.

* “Hide” unhealthy foods in the kitchenette or break room by putting them in opaque or translucent containers (versus healthy food like fruit or nuts in glass containers).  Companies who provide subsidized snacks are starting to opt for refrigerators with glass doors to encourage employees to grab healthy foods with a shorter shelf life (boiled eggs, salad, fruit) versus processed foods that can be left on the counter.

* Provide your kitchenette with colorful plates.  Why?  Because people tend to subconsciously pile carbohydrates (pasta, potatoes, bread) onto white plates.  It’s harder to tell how much you have on your plate if the food blends in with the plate color.  Plates that are red or blue make food portions more obvious and we tend to eat fewer carbs that way.

4. Make getting healthy a team sport.

Social influence, also known as peer pressure, has a positive impact on exercise behavior and our attitudes towards exercise. There are many ways to tap into this at work. For example:

* Create competitions between teams or different office locations to encourage more walking, biking or participating in team sports over the course of a work week. 

* Consider creating a community garden (if you have the real estate available). Studies show that people are more likely to eat more healthy foods if they have a hand in growing their food as a community, even more so than if they grow it on their own!

5. Create healthy “nudges” to take the stairs.

Taking the stairs is good for cholesterol levels, for burning calories, and for increasing collaboration at work. Unfortunately, in many buildings, the elevator is front and center and stairways are often hidden, dark, locked or generally scary places to hang out.  To encourage more stair use, try the following:

* Paint the stairwell a lighter color so that it appears brighter and less foreboding.

* Add artwork to give it a personal touch and add visual interest.

* Pipe in pleasant music.  Some buildings are actually taking music out of elevators and putting them in the stairs to make the stair experience more desirable.

* If your local building code will allow, install a magnetic “hold open” on the stair door (which will release in the case of a fire).  Psychologically, having a staircase that is more open feels safer, which increases use.

* Want a really simple trick to nudge stair use?  Studies show that by just by putting up signs that explain the health benefits of taking the stairs (such as a sign in the elevator lobby that shows how many calories you can burn), stair usage increases by 54 percent!

And if you can’t take the stairs, take a walk instead.

6. Remove distracting behaviors in the workplace.

In today’s open work environments, unwanted noise is often a negative side effect.  To reduce noise distractions, try the following:

* Separate energetic spaces from quiet areas.  This is easiest to do when a space is first being designed, but in general, it’s important to put in a “buffer” between conference spaces or kitchenettes (where people are likely to mill around and talk) and individual workspaces.

* Define policies for space use (i.e. only use speaker phones in enclosed rooms or designate some rooms as “quiet” spaces). 

* Agree on a “do not disturb” policy so that colleagues have cues about when they can approach each other. 

* Use noise-cancelling headphones or earbuds, or try one of the “white, brown or pink noise” phone apps on your phone with a set of earbuds. 

* Consider the interruptions caused by technology and make it common practice to turn off the sounds on phones or devices that beep, chirp or buzz when they receive texts, email or messages from social media.

7. Stay home when you are sick.

When people come into the workplace sick, they are very likely spreading their diseases to colleagues, which reduces organizational productivity.  As tempting as it is for you to “power through” and minimize sick days, the overall health risk is not worth it.  Researchers from the University of Arizona in Tucson, placed a tracer virus on commonly touched objects such as a doorknob or tabletop in workplaces.  At multiple time intervals, the researchers sampled a range of surfaces including light switches, countertops, sink tap handles, and push buttons. They found that between 40 and 60 percent of the surfaces were contaminated within two to four hours. This may be a reason to adopt a “work from home” policy, if you are looking for one.  Beyond that, everyone should frequently wash their hands.

8. Install “circadian” lighting.

Our internal circadian rhythm or biological clock regulates the timing of periods of sleepiness and wakefulness throughout the day. This rhythm is controlled by a part of the brain at the back of the eye, which is triggered by changes in natural daylight.  Unfortunately for most of us, we spend 90% of our day indoors, which plays havoc with our sleep cycle.  To combat this, try the following:

* Consider installing a circadian lighting system designed to trigger wakefulness.

* If you’re on a budget, try screwing a “daylight” LED bulb into your office task light.  You will be shocked by how much better you feel after just a few minutes of use, and you will likely sleep better at night!  

9. Bring your pet to work.

A growing body of evidence suggests that pets in the office can have health benefits, improve morale, and even increase collaboration among workers. In some cases, pet owners may work longer hours if they don’t feel they have to rush home to let their dogs out at the end of the day.  Randolph Barker, professor of management in the Virginia Commonwealth University School of Business has studied dogs in the workplace, and found that bringing them to work resulted in a measurable decline in stress among workers over the course of a day.  Even if it’s too difficult to work through the politics of letting employees bring in pets every day, consider some alternatives:

* Bring in puppies or kittens to work for a few hours.  Sam Whiteside, the Chief Wellness Officer at The Motley Fool will bring in puppies when she knows a team is working hard on a deadline, to lighten things up. 

* Create a “bring your pet to work day.”

* Allow pets to come to family picnics or events. 

* Get a mascot.  Maybe it doesn’t make sense for every employee to bring in their dog or cat, but having just one pet might be just the ticket.  If you’ve ever been to the Hotel Algonquin in New York (or read The Algonquin Cat), you know this can be a competitive advantage.

10. Lead by example.

One of the most influential tools to encourage healthy behavior in your organization is you. Consider doing the following:

* Adopt healthy changes into your own life that will give you the knowledge you need as a leader to convince others to change.

* Eat better and bring in good, healthy foods to share with your team when appropriate.

* Integrate movement into your day by organizing a stand-up meeting, walking while you take a conference call, or trying out an “exercise desk.”

* Pay attention to your sleep cycle and stop sending your team texts at 10:00pm.

* Teach a meditation, yoga or exercise class.  One leader I met took the furniture out of one of the conference rooms in his office and put in a bunch of spin bikes.  He led a spin class once a week which he claims totally changed the way his team collaborated (for the better).

* Bring in speakers to share best practices on mindfulness, nutrition, physiology, sleep or positive psychology over lunch.  

By working these changes into your own life, you are more likely to not only have more energy, but also to understand the changes required to behave and work in a different way. You are more likely to be listened to by the people you are trying to convince. After all, it’s really hard to take advice from someone who hasn’t drank the Kool-aid themselves.

So you’ve tried everything mentioned before, but looking for something more?  Here are a few extra healthy strategies to mull over:

11. If you are looking to relocate the office, consider having it by a park or public transportation.

The proximity of your home or office to parks and other recreational facilities is consistently associated with higher levels of physical activity and healthier weight status. The same goes for proximity to public transit — there is a link between access to public transportation and physical activity, since transit use typically involves walking to a bus or subway stop. In one study, train commuters walked an average of 30 percent more steps per day and were four times more likely to walk 10,000 steps per day than were car commuters.  You might not be able to control the location of your home or office, but keep this in mind when planning you commute or travel for work.  Less time in the car translates to more time on your feet.

12. Give your workplace a healthy stamp of approval.

There are a number of healthy building standards emerging, many of which are drawing on excellent research.  Applying them to your building is a meaningful way to measure whether your physical workplace and health programs are on the right track.  Two tools that have received a great deal of buzz lately are the WELL Building Standard® by Delos, and the FITWEL Standard developed by the Centers for Disease Control and U.S. General Services Administration, and administered by the Center for Active Design.  Just like the Leadership in Energy and Environmental Design (LEED) certification, using tools like these send a strong message to the marketplace that healthy buildings are good for business.

13. Get rid of email.

Email has become a tool for communicating all things to all people, and many complain that it is highly disruptive to getting work done.  Often we are “copied” in emails what are not relevant for our work, and spend time answering messages late at night, even when those message aren’t urgent.  It’s a stressful addiction.  Some companies are looking for better tools to help their teams communicate more effectively and reduce the overtime spent answering emails constantly.  I spoke with a leader that adopted Slack and Asana for internal communications. He claims to have recaptured at least five hours a week and saved “a day” of his team’s time a week due to more efficient communication and streamlined meetings.  He still uses email for external communication, but inter-office email was dramatically reduced. 

Taking these tips to heart can really change the health of the workplace and the employees in it. Studies show that unhealthy work habits, like staring at computer screens and rushing through fast-food lunches are taking their toll in the form of increased absenteeism, lost productivity, and higher insurance costs – but it doesn’t have to be that way. Companies such as Google, Apple, Aetna, and Johnson & Johnson have used innovative techniques to incorporate healthy habits and practices into the workday and into their culture – with impressive ROI.

 

leigh-stringer

Leigh Stringer, LEED AP, is a workplace strategy expert and researcher. Stringer works for EYP, an architecture, engineering and building technology firm.  She is the author of the bestselling book, “The Green Workplace: Sustainable Strategies that Benefit Employees, the Environment, and the Bottom Line” and “The Healthy Workplace: How to Improve the Well-Being of Your Employees – and Boost Your Company’s Bottom Line“.



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